Frequently asked questions

Pick any 6 or more flower stems and add them to your cart — the 20% bouquet discount applies automatically at checkout. No code needed.

Add any 3 or more characters to your cart and 15% comes off automatically at checkout. No code needed.

Yes — every flower and character is crocheted by hand, one piece at a time, in our studio. A single piece can take hours of looping, stitching, and stuffing, which is why no two are ever exactly alike.

Soft acrylic yarn with hand-stitched details. They're allergy-friendly and pet-safe — all the petals, none of the pollen.

Spot-clean with a damp cloth and a little mild soap, then air dry. Reshape gently with your fingers, and keep it out of direct sunlight to preserve the colours.

Shipping is free on US orders over $20 USD and Canadian orders over $25 CAD. Orders below that ship at a flat rate shown at checkout. Everything ships from our studio.

Email us at info@threadkins.com with a photo and your order number, and we'll make it right — replacement or refund, your choice.

Each stem arrives ready to arrange. Mix flowers, fillers, and leaves to build a bouquet that's entirely yours — and since it never wilts, you only arrange it once.

We love custom requests. Email info@threadkins.com with your idea and we'll let you know what's possible.